1. Introduction
Welcome to Streamline Inspections (“we,” “our,” or “us”). At Streamline Inspections, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information, particularly focusing on how we handle phone numbers used for SMS communications.
2. Information We Collect
2.1 Phone Numbers
We collect phone numbers exclusively for the purpose of sending SMS communications related to our services. This may include promotional messages, updates, or notifications. We do not collect any other personal information unless voluntarily provided by you.
2.2 Other Information
In addition to phone numbers, we may collect other personal information if you choose to provide it, such as your name, email address, or any additional contact details. This information is used to enhance our communication with you and provide a better customer experience.
3. How We Use Your Information
3.1 Phone Numbers
Your phone number is used solely for sending SMS messages related to our services. This includes:
Service notifications
Promotional offers (if you have opted in)
Updates and alerts relevant to our services
3.2 Other Information
Any additional personal information you provide will be used to:
Improve our services and customer support
Communicate with you effectively
Fulfill your requests and inquiries
4. Information Sharing
4.1 Legal Requirements
We may disclose your information, including phone numbers, if required to do so by law or to comply with legal processes. This includes responding to requests from governmental or regulatory authorities.
4.2 Service Providers
We may share your phone number with third-party service providers who assist us in sending SMS messages. These service providers are contractually obligated to protect your information and use it solely for the purpose of providing SMS services on our behalf. They are prohibited from using your phone number for any other purposes.
4.3 Consent and Confidentiality
The phone number and SMS consent you provide are confidential and will not be shared with other parties. We take appropriate measures to ensure the security and confidentiality of your phone number.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. While we strive to safeguard your data, please be aware that no security system is impenetrable, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights, please contact us using the information provided below.
6.2 Opt-Out
You can opt out of receiving SMS messages from us at any time by following the instructions provided in the SMS or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us at:
Streamline Inspections
49 C Trotter Road
West Columbia, SC 29169
[email protected]
(803) 462-4951
Thank you for trusting Streamline Inspections. We are committed to protecting your privacy and ensuring that your information is handled with care.
SMS Terms and Conditions:
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Streamline Inspections, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hi, your home inspection at 123 Main St is scheduled for 12/31/2025 at 3:00 pm. I look forward to being your home inspector!”. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your inspection.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Streamline Inspections in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page Privacy Policy | Streamline Inspections
Message frequency may vary.